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Ten Steps for an Interest-Based Resolution

From the book Peaceful Resolutions a summary of one of the steps to resolving conflict is a free six sided pocket guide (that fits in your pocket).  One of the six sides of the tri-fold pocket guide offers Ten Steps for an Interest-Based Resolution.  This 10 step summary process is elaborated on in this text. 

What are the right kind of questions to ask in a negotiation?

In a negotiation each party enters into the negotiation with a position and series of interests. How we explore those interests goes a long way towards reaching a mutually acceptable alternative with the other party. Asking key questions appropriately makes a real difference in the outcome.

How the Science of a Meaningful Life Can Impact Your Vocation

As we start a new year, it pays to reflect on how we make a difference in our vocation and what we may want to do differently with the start of this new year.  This article explains how.
Things slow down for many of us during the week between Christmas and New Year’s. It is often a time to reflect on this past year and to begin to think about the new year with many of the Holiday events behind us. As someone who concentrates on resolving conflict, negotiating winning solutions and inspiring leaders I want to offer you some relatively simple tips to help make the start of the new year better for you related to potential conflicts with customers and staff. You are not alone. Consider this com

Five tips to help resolve conflicts with customers and staff

As someone who concentrates on resolving conflict, negotiating winning solutions and inspiring leaders I want to offer you some relatively simple tips to help make the start of the new year better for you related to potential conflicts with customers and staff. You are not alone. Consider this commentary and reach out to mentors to explore how these or similar ideas may work best for you in your situation.
In business two elements can continually be at odds with one another. These items are trust and transparency. Transparency is clearly a good idea, but when is to much a bad idea? This article explores this question with employees and then looks at this question related to a negotiation.

This is why trust and transparency matter with employees and negotiations

In business two elements can continually be at odds with one another. These items are trust and transparency. Transparency is clearly a good idea, but when is to much a bad idea? This article explores this question with employees and then looks at this question related to a negotiation.

Lessons learned from positive, negative encounters

This article summarizes lessons learned from interviews from 30 executives on lessons learned from positive and negative encounters.  We all can learn from these.

This is the way to enhance your reputation at the bargaining table

What do you think? Does a reputation for collaboration or for competition suggest an advantage at the bargaining table?  We both know you cannot control what others say about you, but you can control what you do and how you do it. You only have one reputation and once that is tarnished you are in trouble. So what type of reputation should you try to cultivate?

Will You Make the Right Decision When Deciding on a Contractor?

The point at which the buyer’s lowest price and the seller’s highest point are the same is called the reservation point.  Is that the only thing that matters in a negotiation?  I offer an example from a recent experience with a roofing contractor that I think we can all learn from.

This is Why Emotions Matter in Negotiations

Our brains are 98% and 2% rationale and yet we approach negotiations as if they are to be rationally resolved. This article focuses on your emotions and their emotions and how to address diffusing your and their emotions to focus on facts, issues, feelings and interests to work towards a resolution around particular issues.

This is Why You Need to Negotiate Your Business Career

You are responsible for your own career. Do you think about negotiating in terms of your long term career?  This commentary offers several ideas to consider as you think about what you are doing, what you want to do and how to negotiate not just for today, but for the long term with your career.

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