This session presents interactive ideas to help you and your team enhance effectiveness by incorporating ideas from two of Mike’s books, The Servant Manager: 203 tips from the best places to work in America (2013) and Peaceful Resolutions (2015). After discussing some lessons learned from neuroscience on how our brains work, tips are presented that explore what it means to serve over self-interest, invest in each other, bring the right attitude, and to apply the habits of successful people to help you improve as well. Specific tips are presented to enable participants to enhance skills on such topics as communication, trust, delegation, issue resolution, active listening and other topics. These are topics that executive leadership in various size firms from small to large have asked Mike to help them and their employees with going forward. This is a real demand pull training session.