Thoughts and Insights by Michael Gregory

Listening and Feedback

Two black silhouettes in deep discussion with a skyline in the background
August 20th, 2021

Here are three rules on how to lead tough, unavoidable conversations

To hear the expert or read the transcript from an expert in the field check out this 15-minute Ted Talk by Dr. Adar Cohen on “3 ways to lead, tough, unavoidable conversations”.  Having watched the video and read the transcript I wanted to share with you his three rules, but also add some additional information based on over 2,500 mediations and negotiations coupled with over 25 of years of management experience at all levels.  

four people sitting around a table with one person speaking and the others listening intently
August 8th, 2021

Six key attributes of listening actively

For both collaboration and conflict resolution listening actively is key to understanding. All to often you have what we want to say on the top of your agenda and what you want to have happen as your primary position. However, if you want to truly collaborate and/or address conflict resolution, the real key is to listen actively. This article provides you with six key attributes to listen actively. Based on this commentary you can act to constructively apply these six key attributes to promote both collaboration and conflict resolution.

A handshake between two hands with various words on the hands and arms like cooperate and connect
May 18th, 2021

This is how to engage with others and build connecting relationships

The Collaboration Effect is all about finding ways to collaborate with others for better outcomes. A key element for collaboration with others is parties engaging with each other. Leaders know this and foster collaboration. The Collaboration Effect is all about connecting relationships, listening actively, and educating judiciously to build bridges and negotiate closure This article takes a deeper dive into reaching out to others, engaging with others, and finding ways to really connect based on their needs.

A large ball with many faces on the ball being photographed by a smart phone
April 6th, 2021

Here are 10 key elements for virtual collaboration

Who does not know what working virtually means today?

Alberta Canada reflection of sky and mountains on lake
September 22nd, 2020

Apply the art of de-escalation to a conflict

Have you ever been in a conflict with someone about something and wanted to either prevent the situation from escalating, tone down the rhetoric, or wanted to de-escalate a tense situation? There are ways to address each of these types of situations. Ideas are presented here. From the book Peaceful Resolutions Chapter two focuses on The Art of De-escalation. Elements of that chapter are being offered here to help with each of these three situations.

April 29th, 2019

Overcome potential conflicts before the next economic downturn by building collaborative relationships now

The Harvard Business Review (HBR) is suggesting now is the time to plan for the next economic downturn. Leading economic indicators are pointing downward. When an economic downturn takes place and you are in the thick of it, you will need to focus on tactics and day to day operations.  Now is the time to plan, be proactive and collaborate with key stakeholders.

A wild deer head and neck visible in the photo with ears up attentively listening
March 11th, 2019

This is how to actively listen in a negotiation

The Collaboration Effect enhances relationshiips, resources and revenues.

Multiple colored hands from all directions pointing towards the center
February 18th, 2019

How Can You Foster Inclusion at Work?

In today’s rapidly changing fast paced world what does inclusion mean?  Whether this be ethnic, racial, cultural, class, religious, disability, sexual orientation, gender or generational there is a clear focus on diversity in the workplace, but diversity by itself does not mean inclusion.  This article looks at how to go from simply hiring for diversity to inclusion where everyone feels valued.  

key words associated with coach, advising, motivation, teaching etc.
February 11th, 2019

What should you look for in a negotiation coach?

All too often we try to do things by ourselves. The old axiom on the American way is that “we should pull ourselves up by our own bootstraps”. Well that may work well with boots, but it takes a village to enhance skills. This is especially true when it comes to soft skills, or what I refer to as the critical skills.

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