Thoughts and Insights by Michael Gregory


September 20th, 2021

Here are six advantages of alternative dispute resolution

Do you want closure, an acceptable resolution, a chance to be heard and understood without having to go court? Consider alternative dispute resolution. This alternative provides you with what is often a better option and can save you money, time, and emotional toil. You could elect arbitration and have a third party make the decision, or what may be even better you could have a professional mediator mediate between the parties and help the parties come up an alternative the works for both parties. Alternative dispute resolution in the form of mediation is the focus of this article providing you with six advantages for you to think about.

Man holding up a blank card
September 13th, 2021

How should you counteroffer in a negotiation?

Do you want to be more successful in your next negotiation?  Do you want to know some strategies on how to offer a counteroffer in a negotiation? Some approaches are better than others depending on the situation. This article explores some options for your consideration.

Two black silhouettes in deep discussion with a skyline in the background
August 20th, 2021

Here are three rules on how to lead tough, unavoidable conversations

To hear the expert or read the transcript from an expert in the field check out this 15-minute Ted Talk by Dr. Adar Cohen on “3 ways to lead, tough, unavoidable conversations”.  Having watched the video and read the transcript I wanted to share with you his three rules, but also add some additional information based on over 2,500 mediations and negotiations coupled with over 25 of years of management experience at all levels.  

Five stones piles on top of each other in the foreground and a city skyline across water in the background
August 16th, 2021

Do your homework, be patient, build relationships, listen actively, and success will follow

All to often when you are in a negotiation, conflict, or mediation with someone else you would li

four people sitting around a table with one person speaking and the others listening intently
August 8th, 2021

Six key attributes of listening actively

For both collaboration and conflict resolution listening actively is key to understanding. All to often you have what we want to say on the top of your agenda and what you want to have happen as your primary position. However, if you want to truly collaborate and/or address conflict resolution, the real key is to listen actively. This article provides you with six key attributes to listen actively. Based on this commentary you can act to constructively apply these six key attributes to promote both collaboration and conflict resolution.

A lion camouflaged in tall dry grass
August 1st, 2021

Vividness bias impact on negotiations, collaboration, and conflict resolution

“Vividness bias is the tendency to overweight the vivid and prestigious attributes of a decision, such as salary, or an employer’s status, and underweight less impressive issues, such as location, or rapport with colleagues.”[i] What does this have to do with a negotiation, collaboration, or conflict? Actually, quite a bit. We tend to overestimate our obvious and our strengths and underestimate the less obvious and our weaknesses. By being aware of each this can help you in a negotiation, a collaboration and in a conflict.   [i]

Only seeing the hands and a table with two people across from each other and one pointing a pen down while holding a paper with writing on it in the other hand
July 24th, 2021

Do’s and Don’ts with tough Conversations

A difficult conversation can be something that makes you anxious or gives you stress. Everyone has difficult conversations The question is, what should you not do and what should you do when faced with a tough conversation. This could be personnel matter, a conduct issue, a reprimand, a transfer, a termination, or any of a host of difficult conversations. As an author that specializes in conflict resolution and collaboration, here are some observations to help you.

Older gentleman holding a picture of himself, son, and granchilc
July 14th, 2021

Addressing family strife with the transfer of the family business

As a qualified mediator that focuses on business valuation issues, I have been brought in many times to assist with conflicts associated with business valuation and family succession issues, when things do not necessarily go as planned. This article focuses on common problems and ways in which a qualified neutral familiar with business valuation can help the parties through this emotional and stressful time. Various parties offer expertise to assist with the process, but in the end a qualified neutral familiar with this process, valuation, and mediation can help resolve painful issues timely with far less emotional and physical resources expended.

Person sitting next to a river working on their laptop
July 12th, 2021

Addressing conflict with returning to the office policies

Not all conflicts are bad.

Photo described in the text demonstrating equality and equity
July 5th, 2021

Explaining four “E” words associated with Collaboration

It is said a picture is worth a thousand words. Look at the photo above. It speaks volumes. To develop leaders, promote collaboration, overcome conflict, address disputes, and promote healing for the betterment of your organization. Words matter. This article looks at four words that begin with the letter “E” that have to do with The Collaboration Effect. These are equality, equity, empathy, and educate. A closer look at each indicates why each is important for collaboration. Let us begin with equality.


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